{"id":2155,"date":"2025-08-19T09:49:36","date_gmt":"2025-08-19T07:49:36","guid":{"rendered":"https:\/\/sev-e.com\/?page_id=2155"},"modified":"2025-11-13T09:34:40","modified_gmt":"2025-11-13T08:34:40","slug":"data-protection-policy","status":"publish","type":"page","link":"https:\/\/sev-e.com\/en\/data-protection-policy\/","title":{"rendered":"Data Protection Policy"},"content":{"rendered":"\n\n<div id=\"block-hero-block_8dcb7a259e6e4b3cfe37686d15cebf1f\" class=\"row page_intro_part  block-hero\">\n    <div class=\"col-12 breadcrumb_part\">\n    <nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>    <\/div>\n    <div class=\"col-12 col-xxl-8 offset-xxl-2\">\n        <h1 class=\"h1 blue\">Data Protection Policy<\/h1>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Purpose and Scope of the Policy<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Sev-e, a subsidiary of the RAGNI Group, attaches the greatest importance and care to protecting privacy and personal data, as well as complying with the provisions of applicable legislation.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Regulation (EU) 2016\/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the \u201cGDPR\u201d) states that personal data must be processed lawfully, fairly, and transparently.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Accordingly, this Data Protection Policy (hereinafter referred to as the \u201cPolicy\u201d) aims to provide you with clear and simple information about how your personal data is processed, particularly in the context of your browsing activity and any operations carried out on our website.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Data Controller<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>The controller of your personal data, within the meaning of the applicable personal data protection regulations and specifically the GDPR, is Sev-e, a Simplified Joint-Stock Company (Soci\u00e9t\u00e9 par Actions Simplifi\u00e9e) with a share capital of \u20ac20,000, headquartered at Lieudit Le Guerard, Chemin du Vallon des Vaux, 06610 La Gaude, France.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>You can find all relevant information about Sev-e on our <a href=\"https:\/\/sev-e.com\/en\/legal-notices\/\">Legal Notice <\/a>page.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Why Do We Collect Your Personal Data?<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>This Policy applies to the collection and processing of your personal data for specific purposes and based on various legal grounds.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>As part of contract performance or pre-contractual measures, your data is processed for the following purposes:<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 list col-xl-10 offset-xl-1\">\n<ul class=\"wp-block-list\">\n<li>Management of quotations;<\/li>\n\n\n\n<li>Management of orders and purchases;<\/li>\n\n\n\n<li>Management of customer\/supplier contracts;<\/li>\n\n\n\n<li>Management of your Seve Connect customer account;<\/li>\n\n\n\n<li>Management of claims and after-sales service.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>As part of Sev-e\u2019s legitimate interest, your data is processed for the following purposes:<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 list col-xl-10 offset-xl-1\">\n<ul class=\"wp-block-list\">\n<li>Management of information requests;<\/li>\n\n\n\n<li>Management of communications;<\/li>\n\n\n\n<li>Management of relationships with prospects and clients;<\/li>\n\n\n\n<li>Organization and management of commercial events;<\/li>\n\n\n\n<li>Management of cookies strictly necessary for the proper functioning of the website (including preference management and site security);<\/li>\n\n\n\n<li>Management of pre-litigation and litigation.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>As part of Sev-e\u2019s legal and regulatory obligations, your data is processed for the following purposes:<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 list col-xl-10 offset-xl-1\">\n<ul class=\"wp-block-list\">\n<li>Maintenance of general and subsidiary accounting;<\/li>\n\n\n\n<li>Management of your personal data rights.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Personal Data We Collect About You<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Personal data is processed in compliance with the data minimization principle required by the GDPR. The nature and type of personal data processed vary depending on your relationship with Sev-e. The main categories include:<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 list col-xl-10 offset-xl-1\">\n<ul class=\"wp-block-list\">\n<li><strong>Identification data: <\/strong>information enabling us to identify you, such as your name, surname, and phone number. We may also collect your email address and postal address (the latter is required for invoicing purposes).<\/li>\n\n\n\n<li><strong>Login data: <\/strong>all information required to access your personal account, such as passwords and authentication data. We also collect your IP address for maintenance and statistical purposes.<\/li>\n\n\n\n<li><strong>Financial data: <\/strong>bank details such as an IBAN.<\/li>\n\n\n\n<li><strong>Browsing information:<\/strong> when you browse our website, certain technical and behavioral data is collected.<\/li>\n\n\n\n<li><strong>Data collected via our network of commercial agents\/distributors:<\/strong> our agents\/distributors may collect some of your personal data (name, surname, email, phone number, and business interests) as part of their duties. These are then transmitted to Sev-e to ensure continuity of the business relationship.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Recipients of Your Personal Data<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Your data is accessible only to authorized Sev-e employees involved in contract management and legal obligations, within the limits of their duties.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>It may also be transmitted, for specific operations and within the limits of their responsibilities, to the following recipients:<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 list col-xl-10 offset-xl-1\">\n<ul class=\"wp-block-list\">\n<li>Entities within the RAGNI Group (e.g., for communication purposes);<\/li>\n\n\n\n<li>Our network of commercial agents\/distributors;<\/li>\n\n\n\n<li>Service providers assisting us with operations such as:<br>Order delivery and logistics<br>Data hosting<br>Marketing and commercial prospecting<br>After-sales service management<\/li>\n\n\n\n<li>Authorized public authorities (judicial, regulatory, etc.) in compliance with legal obligations;<\/li>\n\n\n\n<li>Regulated professionals (lawyers, bailiffs, etc.) involved in guarantees, recovery, or litigation.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>All our partners and service providers are contractually required to ensure the confidentiality and security of your data and to use it solely for the agreed purposes.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Sev-e does not sell your data.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Transfers of Your Data Outside the EU<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Sev-e strives to store personal data in France or, at least, within the European Economic Area (EEA).<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>However, some of our service providers may be located outside the EEA. In such cases, data transfers are carried out only when:<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 list col-xl-10 offset-xl-1\">\n<ul class=\"wp-block-list\">\n<li>The destination country ensures an adequate level of protection;<\/li>\n\n\n\n<li>Standard contractual clauses are implemented; or<\/li>\n\n\n\n<li>Binding corporate rules apply.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>For further information about these transfers, you may contact us (see \u201c<strong>Your Contacts<\/strong>\u201d below).<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Technical and Organizational Measures to Protect Your Data<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Sev-e undertakes to protect personal data against loss, destruction, alteration, unauthorized access, or disclosure.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>We implement appropriate technical and organizational measures, such as restricted data access, pseudonymization, encryption, and secured authentication systems.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Our security policies and practices are regularly reviewed and updated when necessary.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Data Retention Periods<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Your personal data are kept, at a minimum, for the duration necessary to carry out the processing related to our contractual relationship. Beyond this relationship, these periods are extended to take into account statutory limitation rules and legal and regulatory retention obligations.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>For prospects, the maximum possible retention period for collected data is 3 years from the last contact between Sev-e and the prospect, unless you request the deletion of your data.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>For individuals who have simply requested information via the contact form, your data will be deleted once your request has been processed.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>For unsuccessful candidates, your data (including CV and associated information) may be kept for a maximum period of 2 years from the last contact, unless you object.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>When you exercise your rights, our Data Protection Officer processes your personal data for the purpose of managing your request (title, last name, first name, copy of ID, nature of the request, response provided). This data is retained for a period of 5 years, except for the copy of your ID \u2014 if required \u2014 which is kept only for the time necessary to perform the necessary checks or comply with a legal obligation.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>When you exercise your data protection rights, the related data (including proof of identity if required) is kept for up to 5 years, except for the ID copy, which is deleted immediately after verification.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Your Rights Regarding Your Personal Data<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>At any time, you can exercise your rights by contacting us (see \u201cYour Contacts\u201d below). These include:<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 list col-xl-10 offset-xl-1\">\n<ul class=\"wp-block-list\">\n<li><strong>Right to object<\/strong> \u2013 to stop processing your data, unless required by law or contract.<\/li>\n\n\n\n<li><strong>Right to withdraw consent <\/strong>\u2013 for any processing based on consent.<\/li>\n\n\n\n<li><strong>Right of access <\/strong>\u2013 to obtain information and copies of your personal data.<\/li>\n\n\n\n<li><strong>Right to rectification <\/strong>\u2013 to correct inaccurate or incomplete data.<\/li>\n\n\n\n<li><strong>Right to erasure<\/strong> \u2013 to delete your data once the purpose or legal retention period ends.<\/li>\n\n\n\n<li><strong>Right to restriction of processing<\/strong> \u2013 to temporarily freeze processing while verification takes place.<\/li>\n\n\n\n<li><strong>Right to data portability<\/strong> \u2013 to receive your data in a structured format and transmit it to another controller.<\/li>\n\n\n\n<li><strong>Right to define post-mortem instructions <\/strong>\u2013 to determine what happens to your data after your death.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>If you are unsatisfied with our response, you may file a complaint with the CNIL (the French Data Protection Authority).<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Your Contacts<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>To exercise your rights or obtain further information, please contact Sev-e\u2019s Data Protection Officer (DPO): contact@sev-e.com<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>When making a request, please specify the nature of your inquiry and the data processing concerned. You may be asked to provide proof of identity if necessary.<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 heading col-xl-10 offset-xl-1\">\n<h2 class=\"wp-block-heading\">Policy Updates<\/h2>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p>Sev-e may update this Data Protection Policy as required. In case of substantial changes, we will inform you (e.g., through a notice on our website).<\/p>\n<\/div><\/div>\n\n<div class=\"row content\"><div class=\"col-12 paragraph col-xl-10 offset-xl-1\">\n<p><strong>Last updated: October 2025<\/strong><\/p>\n<\/div><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Purpose and Scope of the Policy Sev-e, a subsidiary of the RAGNI Group, attaches the greatest importance and care to protecting privacy and personal data, as well as complying with the provisions of applicable legislation. Regulation (EU) 2016\/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2155","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sev-e.com\/en\/wp-json\/wp\/v2\/pages\/2155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sev-e.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sev-e.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sev-e.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sev-e.com\/en\/wp-json\/wp\/v2\/comments?post=2155"}],"version-history":[{"count":3,"href":"https:\/\/sev-e.com\/en\/wp-json\/wp\/v2\/pages\/2155\/revisions"}],"predecessor-version":[{"id":3156,"href":"https:\/\/sev-e.com\/en\/wp-json\/wp\/v2\/pages\/2155\/revisions\/3156"}],"wp:attachment":[{"href":"https:\/\/sev-e.com\/en\/wp-json\/wp\/v2\/media?parent=2155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}